We'd love to hear from you.
Whether you are a brand owner, distributor, or manufacturer, feel free to reach out with any questions about working with PrimeCore. Our team usually responds within 1 business day.
1. Application of This Notice
This Notice applies to personal data — information that can identify you as an individual. We do not collect sensitive personal information such as race, health data, or similar categories.
This Notice does not apply to anonymized or aggregated data that cannot be used to identify an individual. We may generate anonymized or aggregated data from your personal data and use it for lawful business purposes.
Our processing activities may differ depending on the local legal requirements of your country. Where required, we comply with regional privacy laws.
2. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will become effective upon posting. Please check the “Last updated” date above to stay informed of changes.
3. Data Controller Contact Information
When your personal data is collected or processed through our Services, PrimeCore is the entity responsible for controlling and processing the data.
If you have any questions or concerns regarding your personal data, you may contact us at:
PrimeCore
Email: info@primecoredistribution.com
Location: Palm Coast, Florida, USA
4. Country of Processing
We operate our Services from the United States. Data collected from users is processed in the USA and may also be stored or processed by third-party cloud or IT providers located in other countries.
These service providers are required to protect your personal data in accordance with applicable laws.
6. SMS Messaging Terms & Conditions
If you voluntarily opt in to receive SMS messages from PrimeCore:
  • You consent to receive recurring automated marketing or informational messages.
  • Standard message and data rates may apply.
  • Reply “STOP” to unsubscribe or “HELP” for assistance.
  • We do not share mobile numbers with third parties for promotional purposes.
7. Automated Decision-Making
We do not make decisions about you solely through automated processing that would have a significant impact on you. If this changes, we will update this Notice.
8. Purposes for Which We Use Your Personal Data
We may use your personal data for the following purposes:
a. To provide, maintain, and improve our Services b. To fulfill orders and perform contractual obligations c. To communicate with you about our Services or offers (as permitted by law) d. To customize and improve user experiences e. To protect our rights, prevent fraud, and ensure security f. To comply with legal and regulatory requirements g. For internal operations, analytics, statistics, and business purposes h. To diagnose technical issues and develop future improvements i. To provide advertising and measure campaign performance j. For any additional purpose with your explicit consent
9. Your Responsibilities
You are responsible for ensuring that any personal data you provide to us is accurate and up to date. Please notify us if your information changes.
10. Legal Basis for Processing
We process your data based on:
a. Contract performance — when necessary to fulfill your requests or transactions b. Legal obligations — when required by law c. Legitimate interests — including improving Services, analytics, security, and business continuity d. Consent — when none of the above bases apply
12. How We Protect Your Information
We use physical, administrative, and technological safeguards, including:
  • Encryption
  • Access controls
  • Firewalls
  • Security monitoring
  • Reputable third-party hosting providers
However, no method of transmission over the internet is entirely secure. Emails sent to or from the Services may not be encrypted.
We aim to respond to data access or deletion requests within 7 business days, or up to 45 days where legally permitted.
14. Data Retention
We retain personal data only as long as necessary to:
  • Fulfill the purposes listed above
  • Meet legal, accounting, or reporting obligations
  • Resolve disputes
  • Enforce agreements
For data processed based on consent, retention applies until consent is withdrawn.
We follow data minimization principles and avoid storing information longer than needed.
15. Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal data from individuals under 16. If you believe a minor has submitted personal data, contact us so we can delete it.
13. Your Choices
13.1. Controlling Your Settings
You can adjust your browser or device settings to limit data sharing.
You may unsubscribe from promotional emails using the link provided in each email.
For SMS, reply “STOP” to opt out.
13.2. Do Not Track
We currently do not respond to Do Not Track signals. You may still manage advertising preferences via your device or browser.
13.3. Third-Party Opt-Out Tools
Examples include:
  • Google Analytics Opt-Out
  • AdChoices
Disabling tracking may affect some website features.
11. How We Share Your Information
We may share your information with:
11.1. Business Partners and Service Providers
For IT services, hosting, analytics, marketing, customer support, etc. These providers may only use your data according to our instructions.
11.2. Affiliated Entities
We may share information within the PrimeCore organization if needed for business operations.
11.3. Business Changes
If PrimeCore undergoes a merger, acquisition, restructuring, or similar event, your data may be transferred to the new entity.
11.4. Legal Requirements
We may disclose your information to:
  • Comply with law
  • Respond to legal requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
11.5. Advertising & Analytics Partners
We may share non-identifying technical data (not personal data) for analytics or advertising optimization.
11.6. Aggregated/Anonymized Data
We may share non-identifiable aggregated data for research or business purposes.
11.7. With Your Consent
For any purpose you explicitly approve.
5. How We Collect & Use Your Personal Data
We do not sell your personal information to third parties.
We may collect the following categories of data:
5.1. Advertising Identifiers
Unique device identifiers used for advertising and analytics. These may be disabled through your device settings.
5.2. Location Data
When you use our Services on a mobile device, we may collect approximate or precise GPS location, depending on your device settings. Some features may not function properly without location data.
5.3. Communications
We may use your information to contact you about:
  • Service updates
  • Inquiries or support
  • Newsletters or promotional content (only where legally allowed)
You can opt out of promotional emails at any time.
5.4. Cookies and Tracking Information
We may use cookies and similar tools to:
  • Remember your preferences
  • Provide personalized content
  • Analyze visitor activity
  • Ensure platform functionality
  • Diagnose technical issues
  • Provide or measure advertising
5.5. Use with Your Consent
We may use your information for any purpose to which you explicitly agree at the time of collection.
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